Earnhardt Auto Centers Customer Reviews of Arizona Car Dealers

477 Reviews

4.9 out of 5 stars

5 star

6359

4 star

477

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Chris A 08 Mar 2022

Friendly staff and clean facility. Helpful with my end-of-lease purchase of my Hyundai Sonata. The maintenance department is better than most dealerships in the Phoenix area. Only set back is scheduling of repairs as they - like others - lacks proper mechanics and technicians to do the work ‘same ...day.’ So plan ahead, and prepare for transportation as there are no courtesy vehicles. Show more

4 rate

Jesse Anglen 03 Jul 2020

Bought a certified car about a week ago. Won't go into huge detail, just had a less than favorable experience with the sale negotiations. However I went to start my car this morning, wouldn't start. Brought it in today, and they really helped me out whenever they didn't have to. Also, car is great. ...Service department is amazing, just be careful and do your homework on values of other comparable cars in the area. Show more

4 rate

GuyWhoBoughtACar 19 Sep 2019

Overall a good experience. Joel was very nice, and flexible with us being that we lived quite a ways away from the dealership. Only surprise was some initial push-back on wanting to stay within the KBB price range. They eventually did come down into the range, but we were surprised that they start...ed above. Show more

4 rate

Jeep forever 08 Apr 2019

Recommended filter change before doing it. Polite service, cane out and reset the oil gauge after I checked out. Very friendly. You all did a Good job.

4 rate

Quincey4651 03 Jan 2019

I enjoy the text message service and my service advisor Tianna is good. I don’t enjoy the 10-20 min pickups and I thought with any work it gets a quick run through the wash, but I could be wrong about that. I’ve been in two to three times now, and while they know I’m coming in to get my veh...icle that day, it still takes them 15min ish to get my vehicle from whatever far away lot they park these cars at. Last time was 12/27 where 5 of us stood around for 15-25mins waiting for one or two people running to get vehicles. Finally my service advisor jumped in and went to get another customers car cause they waited 25min. I really encourage and hope that the service manager can optimize this process. This is the only dealership I’ve been to where this happens. My nissan service experience has been better thus far, when I take my rogue in they have it in the drive or very close to the drive when it’s done. I can check out and get it myself if I don’t want them to get it for me that’s how close it is. Show more

4 rate

Jose Melo 28 Sep 2018

Jose Melo was immediately attentive as I approached the entrance. Polite, humorous and professional. He was able to work out a great deal! Thank you! The process of buying a car was a bit long due to a new system. But overall experience was great!

4 rate

Yael G., Phoenix, AZ 27 May 2018

This location treats customers fairly and works with them on pricing. All car salesmen work hard to get the sale, but as far as car dealerships go, they are pretty good. Jeremy Clark was knowledgeable and friendly. Definitely better than the Hyundai dealership on Camelback, and the sales tax is lowe...r in Avondale than Phoenix. Much appreciated! Show more

4 rate

Amy W 06 Apr 2018

My first BRAND NEW CAR EXPERIENCE *So glad it went well. Purchased my car here last year brand new off the truck. Greg Wolf, Kyle Stark, and Mr.Bob were very helpful and made things run quite smoothly. One year later they still pride themselves on thier service. Continue to be helpful. Service dept... Hunter is on top of what needs to be done. Only thing that would make them more amazing is catching up with other dealer on free oil changes for period of time or the free scratch resistance stickers for doors that other dealers do offer. But I would definitely recommend San Tan Hyundai ???????????????? People here are a Five stars ???? Hyundai's incentive after purchase is reason for 4 star as other dealerships have a few extra perks. But warranty here is great !! Show more

4 rate

Taryn Rodriguez 08 Jan 2018

While I am very upset that I was sold thebcar at more than double its value ??? the service department has been great.

4 rate

Ronald Martin 08 Jan 2018

Didn?t know had turbocharger problem which was caught by technician when roadtesting a fix on engine light warning. Only problem is this should have been caught earlier on previous maintenance checks. The performance and excelleration on car improved significantly after fix. However, my car exceller...ation was poor for last 30,000 + miles and this was not caught on several maintenance checks. Show more

4 rate

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