Keeping It “No Bull” in 2026

The car business changes, but the way we treat people doesn’t. At Earnhardt Auto Centers, we’re still obsessed with one thing: making sure you get a straight deal without the runaround. Whether you’re in Gilbert, Scottsdale, Mesa or Queen Creek, our teams are proving every day that “No Bull” isn’t just a slogan—it’s how we do business.

Don’t just take our word for it. Here’s the latest dirt from recent customer reviews across the Earnhardt family. Whether it’s buying a new car, financing a used one or getting maintenance and repairs, you can count on Earnhardt Auto Centers.

Customer Journey: Measure Up to The Highest Standards

While some customer service attitudes come naturally, others must be cultivated to make the customer journey a pleasant and fruitful one. We work with our sales reps to train them in the most meaningful way to help shoppers. Our goal is to combine their natural talents with the education they need to be partners in the car buying process.

One recent customer wrote: “I am not a high dollar customer, but was treated like I was”. That’s essential to our business model. Every shopper is as important as the one before and the one after. It’s not about how much money they are spending or whether they upgrade to the priciest trim level.

Straight Talk, No Jargon

“It’s rare to say this in the car sales industry, but my experience was genuinely positive… incredibly easy to work with—no BS, no jargon. I was in and out in about an hour with my new truck.” — Zion G., Earnhardt Chevrolet (Dec 2025)

“Great customer service, handled entire transaction with ease, no stress and NO BULL. Would recommend to friends and family.” — Aaseligman, Earnhardt Ford (May 2025)

Car Service Satisfaction

We are proud that our service technicians and service advisors work hard to satisfy customers and keep them coming back. Our goal is to earn your trust and to make it worth your while to visit Earnhardt Service when it’s time for maintenance or repairs.

Family Treatment (Even on Christmas Eve)

“I called on Christmas Eve with a dead animal in my engine. Lindsey took the call and arranged for me to come in. Within one hour, it was taken care of. Tremendous service, a new customer for life.” — Mskphoto, Earnhardt Lexus (Dec 2025)

“I went for an oil change. The service person informed me that it was too soon. They could have just done the service and taken my money, but they didn’t. Goes to show they are honest.” — Curlydove4, Earnhardt Hyundai (Sept 2025)

“I’ve been a customer of Earnhardt for almost 20 years. They continue to impress and spoil me… Rick Johnson is my service guy and even if I had a complaint, he would nod and feel my pain. Great psychology.” — Reviewer, Earnhardt Lexus (Dec 2025)

Why These Phoenix Customer Reviews Matter

At the end of the day, a dealership is only as good as its most recent happy customer. From our “top-notch” management responding to every concern, to the service advisors who treat your car like their own, the Earnhardt family is here to make sure you drive away satisfied. No games, no pressure—just the way Tex intended.

You can shop online all the way, 100 percent. Or you can visit the dealership nearest you. However you choose to shop, Earnhardt Auto Centers and its 17 dealerships will take care of you. Check out our large new car inventory.

With our family network of dealers, you can bet we have a large preowned inventory and used car financing that will make shopping easy. Check out our used car inventory.

Plus our 17 service departments are staffed by well-trained technicians who really care about customer satisfaction. Contact us for auto repairs and maintenance.